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General Solutions Department

Experts for solving key issues

  • The message notification platform and the single platform integrate all external notification services, including SMS, push notifications, LINE, email, and fax.
  • Chain retail industry and distribution industry with full online and offline services.
  • Architecture optimization, big data, experts of Microsoft solutions.

Product description

Introduction of the department

Planning of Microsoft technology and senior architecture for creating solutions that best meet the needs of enterprises.

Product description

Message notification platform
  • Features
  • The centralized notification and management platform is a bridge between systems and people, and it provides comprehensive communication channels services such as SMS, email, APP notification, LINE, and fax. Its architecture adopts multitasking and multithreading, which is capable of processing a huge amount of simultaneous notifications.
  • Functions
  • The SMS supports Mitake, Teamplus technology, and SalesForce.
  • APP push notifications support Android, iOS, Azure, etc.
  • Fax supports Chunghwa Telecom.
  • EMAIL support.
  • The message notification platform is an API architecture, which provides instant connection and notification services for respective systems.
  • Large amount of batch importing notification and processing.
  • The sending platform of EDM sets.
  • Full channel monitoring and analysis.
  • Complies with the rigorous information security source code inspection requirements.
Solutions for chain retail industry and distribution industry
  • Features
  • • It can serve comprehensive business flow, logistics flow, cash flow, information flow, intelligence flow and service flow in the chain retail industry and distribution industry.
  • Functions
  • E-commerce system offers the online order service.
  • FAMIPORT system is connected to online and offline integrated services.
  • Logistics system provides delivery service for orders.
  • Customer services system enhances the overall satisfaction level.
  • Business network system conducts real-time intelligence analysis.
  • B2B and B2C platforms establish different sales channels for different subjects.
  • Bonus, ticket, code payment, and cloud printing are integrated in daily life application.
  • The scheduling automation system provides the central control service of scheduling.
  • SMS platform provides the real-time and effective notification service.
Structure optimization and transformation of closed systems
we have extensive experience in assisting system transformation, including AS400 and conventional applications. We provide the transformation plan that best meets the conditions of customers.
  • Features
  • We have extensive experience in assisting system transformation, including AS400 and conventional applications. We provide the transformation plan that best meets the conditions of customers.
  • Functions
  • The progressive structure of migration to reduce risk; the results can be seen immediately.
  • WEB interface in the front-end and provides services for end users.
  • Service-oriented in the middle platform and centralized provision of micro-services for enterprises.
  • Digitization in the back-end platform and management of enterprises’ core resources.
  • The transformation plan can offer the interface optimization plan (400 or WEB interface of conventional system), tool implementation plan (Tableau reinforced chart analysis), structure of reconstruction plan (remove all and rebuild, new data structure, new business process flows, new service structure), and mixed application solution (coexistence of new and old structures; the old structure is for data storage and the new structure is for system optimization).